• Status Page
  • Support
  • Contact us
Zettagrid
  • Services
    • IaaS Compute & AI
      • VMware vSphere Hosting
      • VMware Virtual Server
      • DELL APEX Dedicated Cloud
      • Enterprise AI
    • Backup
      • Veeam Backup
      • Vault Object Storage
    • Disaster Recovery
      • DR Comparision
      • VMware Cloud Availability
      • Veeam Replication
      • Zerto SecondSite
    • Software Licensing
      • VMware Licensing
      • Microsoft 365 Licensing
      • IaaS Software Catalog
    • Internet
      • Enterprise Internet
      • NBN Broadband
      • Mobile Broadband
    • Network
      • SD-WAN
      • MPLS Private Networks
      • Failover Networks
    • Hosting
      • Server Colocation
      • Website Hosting
      • DNS Hosting
    • Voice
      • Teams Direct Route
      • SIP Trunks
  • Solutions
    • By Requirement
      • Remote Working
      • Disaster Recovery
      • Application Hosting
      • Project Resourcing
      • Data Archival
  • Partner With Us
    • Overview
    • Become a Partner
    • Find a Partner
  • About
    • Who is Zettagrid?
    • Our Management Team
    • Availability Zones
    • Security and Compliance
    • Private Interconnects
    • Terms and Conditions
    • News
    • Contact Us
  • Pricing
  • Trial
  • Login
    • MyAccount
    • Support Central
    • Status Page
    • Webmail
    • DNS Admin
    • Conexim DNS
  • Menu Menu

Terms and Conditions

General Terms and Conditions (PDF) Release 9-Sep-2022

Cloud Service Descriptions

  • Virtual Data Centre
  • Virtual Server
  • Appliances (Load Balancers, 3CX)
  • Conexim Atlassian Hosting
  • VDC Backup
  • ImageArchive
  • Veeam Cloud Connect Backup
  • Veeam Backup for Microsoft 365
  • Veeam Replication
  • VMware vCloud Availability
  • Vault Object Storage
  • SecondSite & SecondSite Interzone

Other Service Information

  • 30 Day Free Trial
  • Partner Program
  • Volume Discounts
  • Qualified Multi Tenant Hosting
  • Microsoft Shared Computer Activation
  • Private Cloud Solutions
  • Hybrid Cloud Solutions
  • Public Cloud Solutions
  • Government Solutions
  • Microsoft 365 Licensing

Network Service Descriptions

  • Enterprise Internet
  • Co-location
  • Fixed Wireless Ethernet
  • IP Transit
  • Home Wireless
  • Mobile Broadband
  • Mobile Broadband Aggregated Data
  • NBN Standard (TC-4)
  • NBN Enhanced
  • NBN TC-2
  • Virtual Private Networks
  • VOIP and SIP Trunking
  • Web Hosting

Policies & Supplementals

  • Privacy Policy
  • Data Sovereignty
  • Data Ownership
  • Backup Policy
  • Direct Debit Request Service Agreement
  • Critical Information Summaries
  • VoIP Fraud Alert
  • Customer Service Guarantee
  • SFOA Pricing Schedule
  • Financial Hardship Policy
  • Account Authorisation
  • Dispute Escalation Process
  • Hardware Warranties
  • Service Usage
  • Spend Management Tools
  • Fair Use Policy
  • Data Usage Estimates
  • Number Porting Terms and Conditions
  • Website Terms of Use

About Zettagrid

Zettagrid delivers Private and Hybrid Cloud Hosting, Backup, Disaster Recovery, Software Licensing and Networking services via IT Channel Partners.
Find Out More.

Partners

  • Partner Program
  • Find A Partner
  • Become A Partner

About Us

  • Company
  • Management
  • Security & Compliance
  • Availability Zones
  • Terms and Conditions
  • Latest News

Get Help

  • Support Central
  • Service Status
  • Office Locations
  • Twitter
  • Australia (Local): 1300 597 656
  • Australia (Intl.): +61 8 6314 6580
  • Singapore: +65 3129 2212
  • Indonesia: +62 811 28 38 78
Scroll to top