Step 1 of 14 - Getting Started 0% Complete this form to subscribe to a new NBN service. Before you start this application you will need: Your installation address. Current telephone number and telephone account number (If you want to transfer to your number to the NBN service). Your payment details. Credit Card (Mastercard/Visa), Direct Debit and BPAY are accepted. (Optional for existing customers) Plan SelectionNBN Plans* NBN GO12 (300GB, 12Mbit/1Mbit) - $65.00 NBN GO25 (2000GB, 25Mbit/5Mbit) - $75.00 NBN GO50 (2500GB, 50Mbit/20Mbit) - $95.00 NBN GO100 (3000GB, 100Mbit/40Mbit) - $108.00 Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 Are you* Activating a new NBN Service Transferring an active NBN service from another provider Current Provider Are You* A new ZettaNet customer An existing ZettaNet customer Account Number* Please provide your 10 digit ZettaNet Account number. This will be listed on any ZettaNet invoice or receipt.I will be using this service for*My BusinessMy HomeWill you be using this service for your Business or your Home?Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 NBN Installation AddressPlease let us know where you would like your NBN broadband service installed.Street No.* Street Address* Suburb* State*ACTNSWQLDSATASVICWAPost Code* Building Type*HouseUnitAlpineApartmentBed & BreakfastCabinCamping GroundOtherCaravan ParkCourtyard HomeDuplex-SemiFarmhouseSemi-DuplexFlatGuesthouseHospitalityHotelMotelPenthouseRetirementServiced ApartmentStudioTourismTownhouseVillaWarehouseNBN Location ID If you have received a notice in the mail about NBN, this document may list an ID for your property. It is not essential to provide this information but it does help us determine your exact location more quickly.Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 You can elect to get a new telephone number with your NBN service or transfer your existing copper based telephone number over to the NBN. ZettaNet uses VoIP technology to provide you with a telephony service. This technology may not be compatible with Medical alarms, autodiallers or emergency call buttons. If you have such a device, we strongly recommend that you register your device with NBN Co and speak to your device provider for further information.Telephone Number* I don't need a phone service Give me a NEW telephone number - $0.00 Transfer (PORT) my existing telephone number - $65.00 Transferring (PORT) your existing telephone number will transfer your telephone number from your existing telephone provider to ZettaNet's VoIP service.Number Porting AuthorityYour Telephone Number* Current Telephone Provider*AAPTiiNetInternodeMacquarie TelecomOptusPowerTelPrimusSamsungSoulTelstraTransActWestnetSame as ADSL ProviderOther - Not ListedOther Telephone Provider Name Telephone Account Number* For Telstra and Optus customers this will be listed on your invoice.Service Address Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 ContractIf you wish to pay upfront with no contract term you can cancel your service at any time. If you signup on a 24Mth term, we will waive the installation costs.Contract Term* No Contract Term - $220.00 Setup Fee 24 Months Contract - $0.00 Setup Fee Credit AssessmentAll telecommunications providers in Australia are required to undertake a Credit Assessment for all services with a minimum contract term longer than one month. This includes a questionnaire and an external credit assessment. The information you have included in this application will be used for this purpose. Generally, a credit assessment is completed within 1 business day, however, on rare occasions it may take up to 3 business days. How will you be paying for this service?*SavingsEmployment IncomeOther IncomeYou Employment Type*Permanent Full TimePermanent Part TimeCasualContractPricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 Equipment - NBN RouterTo connect to the NBN service you will require an NBN compatible modem/router. You can purchase one from ZettaNet or if you have a compatible modem/router you may use your own. Our NBN Voice offering uses VoIP (Voice over IP) technology. In order to use a VoIP telephony service you will need: - A VoIP Enabled NBN Modem Router; or - A VoIP enabled HandsetRouter/Firewall Juniper SRX110 - $766.00NBN Corporate Router/ADSL, 8 Ports, 700Mbps Firewall with Intrusion Protection. I have my own NBN compatible Modem/Router All pricing includes basic configuration and shipping.Router/Firewall Upfront Juniper SRX110 - $766.00NBN Corporate Router/ADSL, 8 Ports, 700Mbps Firewall with Intrusion Protection. I have my own NBN compatible Modem/Router Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 Equipment - VoIP TelephoneIn order for your telephone service to work with ZettaNet you will be required to use a VoIP capable telephone or purchase a router that has an Analogue Telephone Adapter.Product Name Yealink W60P Cordless Handset - $202.00The Yealink W60B is a powerful scalable DECT Base that supports up to 8 handsets, 8 SIP accounts and 8 concurrent calls. I do not need a handset Additional HandsetAdditional Handset Yealink W56H Cordless Handset ONLY - $155.00Yealink W56H cordless units allow you to extend the numbers of users when used in conjunction with the W60P handset and base station. I do not need an additional handset Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 First Name* Surname* Date of Birth*Day12345678910111213141516171819202122232425262728293031Month123456789101112Year2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Email* Contact Number* Company Name* ABN or ACN* Billing AddressStreet or PO Box* Suburb* State*ACTNSWNTQLDSATASVICWAPost Code Shipping Address*Same as Billing AddressUse Different LocationShipping AddressStreet or PO Box* Suburb* State*ACTNSWNTQLDSATASVICWAPost Code Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 Payment Details*Enter new payment detailsUse Existing Payment Details on FileAs an existing customer you can elect to pay with the details we have on file or you can supply new payment information.Payment Type*Credit CardDirect DebitCredit CardCredit Card* MasterCardVisaSupported Credit Cards: MasterCard, Visa Card Number Month010203040506070809101112 Year20242025202620272028202920302031203220332034203520362037203820392040204120422043 Expiration Date Security Code Cardholder Name Direct Debit Request“You” request and authorise ZettaNet Pty Ltd (Debit User ID 375019) to arrange, through its own financial institution, a debit to your nominated account any amount ZettaNet Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.Direct Debit Request Account Holder's Name Bank Name BSB Number Account Number Date Of Agreement Actions Edit Delete There are no Direct Debit Requests. Add Direct Debit Request Maximum number of direct debit requests reached. Pricing SummaryTotal Upfront $ 0.00 Total Monthly $ 0.00 Security Alarm CompatibilityNot all security systems are compatible with the range of NBN services and technologies. Before you proceed further with your application, you should consult your security systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you. For more information refer to our Help Article.Medical Alarm CompatibilityNot all medical alarm systems are compatible with the range of NBN services and technologies. Before you proceed further with your application, you should consult your medical alarm systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you. It's important to register your medical alarm (monitored and unmonitored), autodialler or emergency call button with nbn's Medical Alarm Register.Priority AssistancePriority Assistance is for customers, or a person living at their home, who have a diagnosed life threatening medical condition, and whose life may be at risk if they don’t have access to a working phone line service. At this time ZettaNet does not provide Priority Assistance. Should you require Priority Assistance you may wish to engage Telstra as your service provider. Please ensure to request Priority Assistance when discussing your service requirements. Additional Account Contacts Yes, I'd like to add another account contact I don't need any additional contacts. You can add an additional contact to your account. This may be your Technical contact. They will have full authority to act on your behalf on your account. You can add additional contacts at any time via the My Account portal or by emailing support@zettagrid.comAdditional Account ContactFull Name Company Email Phone Total Upfront $ 0.00 Total Monthly $ 0.00 Fees Payable at Order Placement* I accept that I will be charged for the upfront fee (install/equipment) and the first monthly fee upon the placement of this order. These monies will credited to my account and used to verify my payment method. Should ZettaNet be unable to deliver the ordered service then those monies will be refunded. Total Order Placement Charge $ 0.00 Delivery Timeframes and Cancellation Fees* I understand that any quoted service delivery time frames are estimates only and the service may be delivered in a shorter or longer timeframe. I understand that I will be liable for cancellation fees should I cancel this order. Installation and Preparation* I understand that the contract includes the installation of the Network Termination Device but all internal in-premesis cabling is my responsibility. I've read through Preparing for the NBN (PDF). Security and Medical Alarms* I understand that my security and/or medical alarm may not operate on the NBN network and will consult my alarm provider to seek further information and an available solution. No Handset Provided* I understand that i have chosen to supply my own Telephone handset and that this may not be fully compatible with the service. Static IP* I understand that in some instances ZettaNet may need to change my assigned static IP address. In such cases ZettaNet will endeavour to provide you with 30 days’ notice. Terms and Conditions* I have read and understood the terms and conditions. Number Porting Terms and Conditions* I have read and understood the Number Porting Terms and Conditions. Hardware Warranties* I have read and understood the hardware warranties information. Have you checked everything?* Yes, I am ready to place my NBN order. Special InstructionsIf you have any other information that may help us process this order please provide it above.How did you hear about us?*Personal RecommendationNews ArticleIT AdvisorWhirlpool.net.auFacebookGoogleBing/MSNI am an Existing CustomerPartner ID If you are a partner completing this form or have been recommended to us by a ZettaNet Partner please enter the Partner ID (aka Account ID) in here. This will be 10 digits in the form of 214xxxxxxx.
